Discover Authentic Travel Experiences

Data Collection and Processing

Genuine Travel Journeys is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

Information We Collect

• Contact Information: Name, email address, phone number, and mailing address
• Travel Preferences: Destination interests, travel dates, budget, and special requirements
• Technical Data: IP address, browser type, device information, and website usage patterns
• Communication Data: Records of our correspondence and interactions

How We Use Your Information

• Creating personalized travel itineraries and recommendations
• Processing bookings and managing your travel arrangements
• Communicating about your trips and providing customer support
• Sending marketing communications (with your consent)
• Improving our services and website functionality

Your Rights Under GDPR

If you are located in the European Union, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Travel booking records are typically retained for 7 years for legal and tax compliance.

Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: [email protected]
Phone: +1 (212) 555-0847
Address: 425 Park Avenue, Suite 1205, New York, NY 10022, USA

Agreement to Terms

By using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Service Description

Genuine Travel Journeys provides travel planning, booking, and consultation services. We create custom itineraries and facilitate travel arrangements but do not directly provide transportation, accommodation, or tour services.

Booking and Payment Terms

• All bookings require a deposit as specified in your travel proposal
• Final payment is due 60 days before departure unless otherwise specified
• Prices are subject to change until full payment is received
• Additional fees may apply for changes or cancellations

Cancellation Policy

Cancellation fees vary depending on the services booked and timing of cancellation. Detailed cancellation terms will be provided with your travel proposal.

Limitation of Liability

Genuine Travel Journeys acts as an agent for travel suppliers and is not liable for their acts, omissions, or defaults. We recommend comprehensive travel insurance for all bookings.

Travel Documentation

Travelers are responsible for obtaining valid passports, visas, and other required documentation. We provide guidance but cannot guarantee approval of travel documents.

Governing Law

These terms are governed by the laws of New York State, USA.

Copyright Policy

Genuine Travel Journeys respects the intellectual property rights of others and expects our users to do the same.

DMCA Takedown Procedure

If you believe that your copyrighted work has been used on our website in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and where it is located
• Your contact information (address, telephone number, and email address)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the owner

Designated DMCA Agent

Legal Department
Genuine Travel Journeys
425 Park Avenue, Suite 1205
New York, NY 10022, USA
Email: [email protected]

Counter-Notice Procedure

If you believe your content was removed in error, you may file a counter-notice with the same contact information above, including a statement under penalty of perjury that the material was removed due to mistake or misidentification.

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